Shipping & Returns
Return & Exchange Policy
Returns & Replacements policy : hotec wants you to love your purchases. For all online purchases, if you change your mind, we are happy to exchange any unsuitable merchandise within 7 days of purchase provided they are in a resalable and unused condition, accompanied by their original tags and a valid original receipt. No exchange for items on discounts.
Delivery & Shipping
Delivery & Shipping:
We offer free delivery within Male' and Hulhumale' for orders over MVR 1000. Delivery is made within 24 hours of purchase, Monday to Thursday, between 11am and 10pm.
For orders under MVR 1000, there is a flat delivery fee of MVR 40. Delivery is made within 24 hours of purchase, Monday to Thursday, between 11am and 10pm.
We do not deliver on Fridays or public holidays.
Express Delivery:
We offer express delivery service within Male' for orders above MVR 2000. A delivery fee of MVR 100 applies
Delivery times:
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Saturday to Thursday: 11am to 10pm
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Delivery within 3 hours of purchase
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We do not deliver on Fridays or public holidays
Printing Problems: If we incorrectly printed any letters, numbers or names, we will be more than happy to correct it for you.
How to return: Our returns are valid for 7 days only. Please keep the receipt and the item in a resalable conditions with all labels intact and then visit any of our stores or our office at Male.
All returns should be made during office working hours. Saturday to Thursday during 8 am to 5 pm.